Free bereavement guidance from Clarvia ASBL
Clear next steps after someone dies.
Clarvia helps families worldwide find free, source-linked guidance through Ask Clarvia, published guides, and a growing bereavement checklist.
Free · No account · Reply by email · Available worldwide
Programs
Ask Clarvia
Describe what happened in your own language. Receive a sourced reply by email from anywhere, free and without an account.
Ask nowPublished guidance
Read practical, source-linked pages based on guidance Clarvia has reviewed and approved for publication. Choose a country to see the guides for that place.
Browse guidanceHow answers are sourced
See how Clarvia uses official sources, maintained legislation, human review, and AI, including the limits of each approach.
How it worksFor institutions
Explore open data and reusable infrastructure designed to help public-interest services publish clearer administrative guidance.
Explore reuseAsk Clarvia
Type what happened in your own language, from anywhere. Include where your loved one lived, where the death occurred, or where things stand today. The more context you share, the better we can help.
Clarvia will send a carefully researched reply to your email, usually within a few minutes.
Examples of what you can ask
Why ask us?
- Researched with cited sources. We use reliable online sources and, where available, Clarvia’s maintained official information and current laws. You get links so you can check.
- Easy to continue. Everything arrives by email. Reply, forward, or include family and professionals.
- Carefully guided. We ask for important missing details, avoid assumptions, and are clear about limits.
- Made by Clarvia. A free service from a registered nonprofit (Clarvia ASBL, RCS F15680), for people who need a next step in a difficult time.
Published guidance
Ask Clarvia works worldwide. Published guides are organised by country. Select a country to read the reviewed pages for that place. If your situation involves another country or the facts do not match a guide, ask Clarvia instead.
First steps after a death
Start with the place where the death occurred, identify the first official procedure, and avoid applying another country's deadlines to your situation.
Registering a death
What the reviewed source set says about the commune, the declaration period, and the documents identified in Clarvia's public task data.
Funeral or cremation
Written authorization, the published timing rule, and additional documents identified for cremation.
Banks and financial assets after a death
Who heirs contact, what supporting documents are identified, and why the CSSF does not trace assets for families.
Survivor pension and bereavement leave
Two separate checks: possible CNAP survivor-pension eligibility and time-sensitive leave from an employer.
Why Clarvia exists
Clarvia ASBL is a registered non-profit association in Luxembourg (RCS F15680), dedicated to helping families navigate the administrative burden that follows the death of a loved one. All of our services are free, multilingual, and open to the public.
Clarvia is a non-profit association. We do not charge fees, display advertisements, or monetise personal data. There are no premium tiers or paid features. All services are free for every family.
How trust works
Organizations supporting the mission
Trauerwee ASBL
A Luxembourg non-profit supporting bereaved children, young people, and their families.
TSC Real Estate
One of Germany's leading healthcare real estate managers, experienced in the residential care sector, with branches in Luxembourg, Italy, and Spain.
Why clearer guidance matters
Clarvia is being shaped by people who have experienced bereavement administration first-hand, and by organisations that see families face these challenges in practice.
“When my mother passed away unexpectedly, it felt like falling into a black box. My first instinct was to shut out the world and cry, but almost immediately I was told there were things that had to be done within 24 hours. That felt inhumane. Clear guidance for something that eventually touches every family would be deeply welcome.”
- Tom, Luxembourg
“Our daughter died in a fatal accident while living in Luxembourg. She was not a Luxembourg national, and there was no will. We suddenly had to deal with Luxembourg's administrative system without speaking any of its official languages. No parent should ever have to go through the loss of a child, but there has to be a better way than adding immediate administrative burden on top of grief.”
- Bereaved parents, United Kingdom
“When someone dies while your family is split between countries, grief becomes mixed with documents, translations, distance, and uncertainty. You do not always know which country's rules matter, who to contact, or what papers are needed. In that moment, a free and multilingual guide would not remove the grief, but it would remove some of the fear and confusion.”
- Ukrainian temporary protection beneficiary, Luxembourg