Free bereavement guidance from Clarvia ASBL
Clear next steps after someone dies.
Clarvia helps families worldwide find free, source-linked guidance through Ask Clarvia and published guides.
Free · No account · Reply by email · Available worldwide
Programs
Ask Clarvia
Describe what happened in your own language. Receive a sourced reply by email from anywhere, free and without an account.
Ask nowPublished guidance
Read practical, source-linked guides prepared from information Clarvia has reviewed for publication.
Browse guidanceHow answers are sourced
See how Clarvia uses official sources, maintained legislation, human review, and AI, including the limits of each approach.
How it worksFor institutions
Explore open data and reusable infrastructure designed to help public-interest services publish clearer administrative guidance.
Explore reuseOne question is enough to begin
When someone you love is dying or has died, ask about what matters today. Ask Clarvia sends practical guidance with links to sources you can check, then you can reply by email with more questions.
Before a death
“What should we arrange while my partner is seriously ill?”
First steps
“My father died yesterday. What should I do first?”
Across borders
“My mother died in another country. Where do we begin?”
The question page is in 14 languages. You can receive an email reply in more than 100 languages.
Why Clarvia exists
Clarvia ASBL is a registered non-profit association in Luxembourg (RCS F15680), dedicated to helping families navigate the administrative burden that follows the death of a loved one. All of our services are free, multilingual, and open to the public.
Clarvia is a non-profit association. We do not charge fees, display advertisements, or monetise personal data. There are no premium tiers or paid features. All services are free for every family.
How trust works
Organizations supporting the mission
Trauerwee ASBL
A Luxembourg non-profit supporting bereaved children, young people, and their families.
TSC Real Estate
One of Germany's leading healthcare real estate managers, experienced in the residential care sector, with branches in Luxembourg, Italy, and Spain.
Why clearer guidance matters
Clarvia is being shaped by people who have experienced bereavement administration first-hand, and by organisations that see families face these challenges in practice.
“When my mother passed away unexpectedly, it felt like falling into a black box. My first instinct was to shut out the world and cry, but almost immediately I was told there were things that had to be done within 24 hours. That felt inhumane. Clear guidance for something that eventually touches every family would be deeply welcome.”
- Tom, Luxembourg
“Our daughter died in a fatal accident while living in Luxembourg. She was not a Luxembourg national, and there was no will. We suddenly had to deal with Luxembourg's administrative system without speaking any of its official languages. No parent should ever have to go through the loss of a child, but there has to be a better way than adding immediate administrative burden on top of grief.”
- Bereaved parents, United Kingdom
“When someone dies while your family is split between countries, grief becomes mixed with documents, translations, distance, and uncertainty. You do not always know which country's rules matter, who to contact, or what papers are needed. In that moment, a free and multilingual guide would not remove the grief, but it would remove some of the fear and confusion.”
- Ukrainian temporary protection beneficiary, Luxembourg
An outside perspective
“Human kindness when it is most needed, helping people find their own way forward.”